Privacy policy: v10.06.2023

Your Privacy

At YND, we are dedicated to protecting and respecting your privacy in accordance with the EU General Data Protection Regulation (GDPR) 2016/679, dated April 27th, 2016. This privacy policy outlines how we collect, use, disclose, and secure your personal information. It applies to our services, products, sales, marketing, client contract fulfillment activities, as well as individuals seeking employment opportunities at YND.


Personal Data

We collect personal data under the following circumstances:

  • Interaction: When you engage with us personally, such as through correspondence, phone calls, social media, or by visiting our website (ynd.co).

  • Legitimate Sources: We may receive personal information from trusted third-party data aggregators, marketing partners, public sources, or social networks if you have consented to the sharing of your data.

  • Legitimate Interest: We may collect personal data based on legitimate interests, provided they do not override your privacy interests. We ensure a mutual interest is established between you and YND.

  • Product Usage: When you use our products or services.


Purpose of Data Collection

We collect and use personal data for the following purposes:

  • Marketing Communications: Sending you marketing communications, with your consent, about our services, products, events, activities, and partner promotions.

  • Service-related Communication: Providing information about the services and products you have purchased from us.

  • Direct Sales: Conducting direct sales activities when legitimate and mutual interest is established.

  • Responding to Inquiries: Addressing inquiries made through our website's contact forms, such as "Contact me," and following up on support requests via emails, chats, or phone calls.

  • Contractual Obligations: Fulfilling contractual obligations, including invoicing, reminders, and similar activities, either directly with YND or through a YND partner.

  • Surveys: Contacting you to conduct surveys and gather your opinions on our services and products.

  • Business Deals: Facilitating and negotiating business deals, which may involve the sale, transfer, merger, financing, acquisition, or bankruptcy proceedings.

  • Job Applications: Processing job applications.

  • Legal Compliance: Complying with applicable laws and responding to lawful requests and legal processes.

  • Protection of Rights: Protecting the rights and property of YND, our agents, customers, and others, including enforcing agreements, policies, and terms of use.

  • Emergency Situations: Ensuring the safety of our employees, customers, and others in emergency situations.


Types of Personal Data Collected

We collect the following personal data:

  • Contact Information: Your email address, full name, and company name. Additionally, we may collect phone numbers.

  • Feedback and Communication: Feedback, comments, and questions you provide during service-related communication and activities, such as meetings, phone calls, chats, documents, and emails.

  • Job Applications: Data provided during the job application process. We do not collect or process special categories of personal data or sensitive information.

  • Automatic Information: Information logged automatically when you visit our website, including your computer operating system type, browser type, browser language, pages viewed, duration of visit, access times, IP address, and your interactions on our site.


Use of Cookies

We use "cookies" to enhance your experience on our website. Cookies are small data files stored on your hard drive, while web beacons are digital images that track user behaviour.

These technologies help us improve our website's functionality, provide business and marketing information, and understand how visitors use our site. Cookies do not personally identify you unless used in conjunction with other data.


Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, address queries, resolve issues, comply with legal requirements, attend to legal claims or complaints, and safeguard our business.


Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data YND holds about you.

  • Correction: Request correction of inaccurate or outdated personal data.

  • Deletion: Request the deletion of personal data when no longer necessary.

  • Withdrawal of Consent: Withdraw consent to personal data processing, such as digital marketing messages.

  • Data Portability: Request YND to provide you with your personal data .
  • Restriction: Request a restriction on further data processing in case of disputes or inaccurate processing.

  • Objection: Object to the processing of personal data based on legitimate interest and/or direct marketing.

To exercise your privacy rights or inquire further, please contact us at hello@ynd.co.


Third-party Cookies

Apart from our own cookies, we utilize different third-party cookies to gather data on the Service's usage statistics, display advertisements on and via the Service, and perform other related functions. These third-party cookies comprise:

  • Google Analytics
  • Linkedin
  • Mixpanel
  • Hotjar


Changes

YND reserves the right to modify this privacy policy at any time. The latest version will be available on our website. We recommend periodically reviewing this page to ensure your satisfaction with any changes.

Significant changes to our privacy practices will be communicated via email or notice on our website prior to the change taking effect.

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